# CORONAVIRUS UPDATE
# WE ARE STILL HERE - WE ARE WORKING HARD TO
DISPATCH YOUR ORDERS AS QUICKLY & SAFELY AS POSSIBLE #
Please note - although the majority of parcels are arriving on-time - some local Royal Mail depots are experiencing very high volumes, staff shortages and extra safety measures - so some orders may experience a delay in delivery.
We thank you in advance for your understanding.
Please stay safe and well.
We are currently dispatching as normal via Royal Mail & Parcelforce.
All orders placed before 12pm (noon) will be processed and dispatched on the sameday (excluding the weekend).
All orders placed after 12pm (noon) will be processed (stock allocated to your order) but not dispatched until the following day (excluding the weekend).
In either case you will receive an email confirming your order has left us.
Orders dispatched via Parcelforce (waste disposers) - you will receive tracking details
Orders dispatched via Royal Mail (spares & accessories) - 2 to 3 day service non-tracked (see above).
Delivery of Waste Disposers
Most items are IN STOCK AND READY FOR RAPID DISPATCH. Stock levels are displayed in real-time.
Our delivery service is via Parcelforce. When your order is dispatched - we will send an email containing your parcel's tracking information.
By entering your mobile telephone number during the checkout process - you will be able to receive updates and interact via SMS messaging.
Due to restrictions to warranty issues and logistics we are unable to supply some areas including the Isle of Man, Isle of Scilly, Channel Islands, Northern Ireland, Scottish Islands
Delivery of Accessories / Spares
All accessories are dispatched via Royal Mail.
Accessories ordered with a Waste Disposer will not incur an extra charge.
Example - Waste Disposer + Accessory (any number) = £6.95 (UK Mainland).